We couldn't ask for a better salesman than Curt Riddle at Preston Ford in Burton, OH. He worked with us on getting what we needed in a new vehicle. There were times that any other salesman would have lost patience with us but Curt Didn't. We are thankful for that. Our 2012 Ford Escape was the second vehicle we bought from Preston Ford. When the time comes for a third vehicle purchase, we will be going to Preston Ford in Burton, OH and look for Curt Riddle.
Brenda Scribben
Thanks Bill Hale for all you did to make this happen. I appreciated it. Had some fun with the kids wondering if I got a new car or not. =)
As always, I appreciate doing business with you and everyone at Preston. It's nice to know I found a Car Dealer I can Trust!
Carl Casavecchia
Tom Z was very informative & certainly very accomodating! Preston dealership made the whole process simple and quick, worth the trip from Brecksville!
James White
I am loving the Hummer and thank you! Bill Hale and the entire Preston staff have been fantastic to deal with and I will definitely refer anyone I know to you. I only wish I knew about you guys last year when my wife and I purchased our 2010 Escape. Thank you again for a great experience and service.
John Siranovic
The service I received from your dealership was exceptional and I really am truly happy with my new cruze! Bill Lane emailed me after the sale and I will make sure to recommend your dealership to friends and family. Thank you for everything!
Cassandra Alford
I look forward to working with Bill Hale and all your staff in the future, Thanks Again!
Susan Parker
Thank you to Mary Jane Judy, We love the car! Thank you for such a positive painless experience. I cannot thank you enough for everything!
Chris Krueger
Curt Riddle couldn't have been more wonderful! Everyone at your dealership made this a wonderful buying experience! Thank you!
Joe Grasso
So far my experience has been a great one with Wally Brown and Hill Hale!
Paul Wick
We love our new Equinox and had a remarkable experience dealing with everyone at Peston. Bob Powell has beeing keeping in touch with us since our purchase. We will definitely recommend Preston to our friends and Family!
Tammy Stokes
I just wanted to thank you for your very friendly and openly honest conversations while purchasing a Kia Soul from Preston Kia. With all of the new cars (14) that I've purchased over the years I can honestly stat that this was the most PLEASANT and productive process during the negotiations and the final purchase of a new car. I am absolutely amazed and overwhelmingly pleased by the professionalism and honesty that was displayed by both yourself and Gordon. I'd like to personally reach out to thank you for the time and effort spent by everyone to make this deal a great experience. And I'd also like your management to know that if your approach and attitude are indictive of others at Preston then I would highly recommend others to consider visiting and purchasing a vehicle at Preston, because I know I will in the furture.
Gene & Linda Salomon
GREAT! Very fast & smooth transaction, would definitely recommend to friends and family. Tom Z is the man!
Ricki Bohatka
2012
Kia
Sedona
Bill (Hale), I don't think I ever got a chance to let you know how happy we have been with both the Sorento and the entire experience at the dealership. Honestly don't think we have ever had such an easy & pleasant car buying experience as we did with your dealership. I would recommend Preston to anyone around me, even it it's a bit of a drive!
Alan Willford
Bill Hale, I would like to tell you that I love my car, that everything is doing well, and that I really appreceiate your after sales services. Be sure that I would recommend you for any car purchase!
Jeremy Cleron
Dear Pat, I would like to take a minute to congratulate you on your excellent staff at Ford Service. The experience was great from the start talking to Joe the service writer to the service itself. I bought a 2011 F350 from a dealer in Orville, Ohio and noticed a noise in the front end. I expressed my concern to the salesman and he said it would be taken care of. I did not hear the noise at first, but when I got to Akron the noise was back. So I brought the truck up to Preston and Dave Hoskins was able to troubleshoot the problem and get it resolved the first try. This was on 12/29/11 and no problem since. I will be bringing my truck back for future service at your dealership.
Michael Miller
I love Preston Chevy, I have a Cobalt and an F150. I take my vehicles to your service department because of your people and their work. I will continue to bring my vehicles to you for service and repair. Your body shop is outstanding, they have fixed both of my vehicles.
David, Russell, OH
Bill, I have been meaning to thank you for your wonderful service in helping me with my purchase! With the holidays and life taking over, I realized that I hadn't yet. I am sorry for that. I don't want you to think that I did not appreciate your help in getting my Sportage and listening to my needs. I have been raving about your service to everyone when I tell them where I purchased the car. I hope this New Year is a great one for you! Thanks Again!
Laurie Wood
Norb and I wanted you to know how much we appreciate everything you did for us regarding the recall on our car. You went above and beyond. You are certainly a credit to Preston Chevrolet! We always speak very highly of Preston Chevorlet, they have always taken good care of us. That makes for an Excellent Customer Relationship!
Barb & Norb
First, I am very satisfied with my for F150 Raptor!!! This is an awesome vehicle and I am coming from driving three different types of Audis. A 1998 Audi to my last model a 2006 Audi A6 and do not regret one bit buying this All American Truck! Preston Ford, expecially their sales Manager Darrell Domanovics, was a great help in assuring me all my questions and concerns were properly satisfied. One example (ongoing), would be how Darrell assured me that everything would be handled regarding my vehicle delivery (FYI I am located in Los Angeles County in California and Preston Ford is in Ohio!) Surely enough, there was a small situation with the antenna when I took delivery of the Raptor in CA, one phone call to Darrell and he was already handling the situation, that is great customer service!!! And for that very reason, when I purchase my next Ford, I will be contacting Preston Ford in Burton, Ohio, specifically Darrell! THANK YOU FORD FOR PRODUCING THIS AWESOME SVT RAPTOR. P.S. The kicker for me on making the leap to Ford was that you did not receive/take any stimulus/Bail out assistance of any kind from the government! USA!!
Felipe Gomez
I had a great experience at Preston. Mike Went above and beyond to find the car I wanted and keeping the price within my budget. I would come back to Preston and would recommend them to others looking to purchase a new or used car.
Heidi Likins
We had a wonderful experience. Bill Hale was an exceptional salesman. He treated us wonderfully! Gordon greeted us and went overboard to make our experience a pleasure. We will definitely come back. Thank you to all!
Lori Mishler
Awesome! Service is my #1 priority & both Tom Z & Ryan are top notch! I'm in sales myself & appreciate the time and dedication both put into my purchase! Thank you!
Dax Mellon
Yes Bill Hale has kept in touch and your Business Manager was great also! Everyone did all they could to address all my concerns at Preston. Expect to get a lot of new customers coming your way. My car is wonderful and I appreciate you all!
Malika Assami
This is our 5th vehicle we have purchased from Preston. All have been good experiences. This time, however, was the best! John as well as Darrell, really went above and beyond with us. We cannot say enough of the great experience we had. Our daughter will be looking to buy a new car this summer and we plan on taking her right up to Preston!! Kudos to all at Preston Superstore!!!
Margie & Kurt Langreder
Bob Powell was a great salesman, he has emailed me asking if all is well, which it is. He spent a lot of time showing me multiple cars and suvs. Everything is as I remember from the last time I bought a car. Excellent service! Thank you for all your help!
George Denniston
This is the second time Madison Village Police Department has purchased a new vehicle from Curt Riddle. This was a last minute decision for our agency to purchase a new Crown Victoria. Due to Ford not manufacturing this vehicle any longer, we were not able to order one. I asked Curt to check overstock on these vehicles, he did and located one. Not only a car, but the color I needed for our fleet. This vehicle was located out of Ohio, Curt made the necessary transportation arrangements and the car was on his lot ready for pickup in less than 2 days.
I also had the occasion to have work performed on one of our older Crown Vics in July 2011. This car had exhibited an intermittent steering problem for months. I had sent this vehicle to another Ford Dealer mulitple times to have the issue located and repaired. This dealer always said they could not duplicate any of the problems I had indicated. They did give a few options of what could be replaced, but no guarantee that the problem would be fixed. I spoke with Curt Riddle about this and he put me in contact with Gary Slepsky/Service Consultant at Preston.
I dropped the car off and gave all the background info on the problems occurring to Gary. The next day he called and advised his technicians were able to duplicate all of the issues and problems that my officers had continually reported. He explained what the repair needs were and yes, he guaranteed the problems will be fixed. The cruiser is running/steering as it did from the factory in 2005 when it was manufactured.
All employees at Preston Ford whether in person or on the phone are extremely professional, courteous, caring and willing to help. If they don't know the answer to your question, they direct you to someone who can. Everyone seems to work as a TEAM and truly enjoy their jobs.
I will always recommend Curt Riddle and Preston Ford to friends and family.
My daughter purchased a used vehicle from Curt. She also had an extremely positive experience during the purchase, along with any routine service she has completed at Preston.
Thank you and keep up the good work TEAM!!
Dawn Shannon, Madison PD
Pleasant experience with sales, owner/GM were involved in the overall purchase of the truck.
Pat & Gordons committment to the local community---OUTSTANDING!
Jim Kusa
Very friendly people to do business with. Takes the time to go over all the options over all the vehicle. Truly Professional!
James Henretta
Paul, I just wanted to thank you for taking the time to go over the car with us last week. We really like it and the service at Preson was great! See you First Oil Change, Thanks again!
Donald A. D'Amico
It was perfect timing that my salesman that I bought my 1st Aveo through said Hello while I was here for service. I explained that I was not happy with my car since pistons, rings, & wheel bearings all had to be replaced at 22,000 miles. JJ Moore offered to show me the Sonic and see what he could do to make it right. He did, he stayed in my price range and didn't try to sell me somehting that would have been out of my price!
Anna T. Polaski
Gordon, Sorry that it has taken a few weeks to get back to you but with Thanksgiving and the deer hunting season, Karen and I have been quite busy as I'm sure you have been. I Have talked to Bill Hale a couple of times and he has been very helpful just as he was during the sale process. Even though we paid cash for the Traverse your business personel were very thorough in letting us know what our financial options were. So far we love the Traverse and from talking to some of our friends who have also bought from you, I know that we made the right decision to purchase from Preston. And last but not least, I truly appreciate the way you and Pat treated us. Let me know when you get the title and we will come out to see you all. Thanks for your help!
Gary & Karen Bigelow
Much more personal and comfortable than other dealerships I've been to. I wasn't judged the second I walked through the door as being just some college kid needing a car but as a potential life long customer. My salesperson (John Piazza) displayed to me that he really wanted me to get into a quality Ford vehicle, not just make some money, and did all he could do to get me there in the terms I set for him with my budget. And somehow, he managed to make that happen in just three days. I would and have recommend(ed) Preston Ford to people I know.
Andrew Griffin
Ford
Fiesta
Mr. Preston, Thank you so much for this email! I got a call as well. I cannot even begin to tell you how impressed I am with your dealership and staff. From the moment I spoke with a gentleman on the phone about getting a Kia Soul at Preston--everything has been fabulous! I love the service call reminders to schedule oil changes etc...The ladies that call are friendly, persistent and just plain fun to talk with! I love my Kia Soul more everyday--and in 28 years of driving I think this has been the most stress free car period ever! I know that if the car makes a sound that is unfamiliar that your staff is a phone call away and always willing to look at it and either fix it or simply say--"brakes will make squeaky noises after getting wet on first trip out in the morning; all is good" so I don't have to worry is something going to go wrong...
Because it seems everyone has questions about the Soul--I even made little cards with JJ Moore's number and your address on them to keep in the car; since I kept having to look for paper to write it down for people--So hopefully, you have gotten some business from my efforts.
But thank you for recognizing my anniversary-for running such a people friendly HONEST dealership--The saying "you can never trust a car salesman" IS SO UNTRUE at your dealership that I actually feel proud to have your name on my car and share my horrible experience last summer trying to buy a car on the Bedford Auto Mile every opportunity I get and how an internet search and a call to Preston's was like a gift from above...Keep up the great work and thank you for reminding me of the date..I am going to go out and take a picture of my car with a birthday candle on it to post on my facebook page just for fun!!
Donna Gilcher
Kia
Soul
Our first experience here was wonderful. Being able to sit down & discuss things and not being rushed. The staff was delightful & very knowledgable of their work. It's not easy having to pick one vehicle & having someone with patience to help us view a few was nice. Curt Riddle is a wonderful salesman & I would highly recommend anyone to come & deal with Curt & Mary Jane Judy.
Melissa Meadows
Hi Paul, Just circling back to thank you for your incredible customer service and thoughfulness. Over the years I have purchased many vehicles and this was by fare the most professional and enjoyable experience I've had. I am thrilled with the deal we struck and look forward to getting my new/old Mustang on the road once the weather cooperates. I have been recommending to my family and friends that the next car that they purchase should be from Pau Domanovics at Preston Motors. I truly appreciate your assistance, even when my kids stopped by to take a quick look around, your counterparts were there making sure we were taken care of. the entire staff at Preston Motors was incredible and a real pleasure to deal with. I can certainly see why you have been so successful--keep it up it works!
Dick Sulc
I purchased a Kia Soul and found the buying experience very pleasant. No hassle and no pressure. I also thought the offer on my trade-in was very fair. I would highly recommend Preston to my friends.
Kenneth Kreiner
Preston treated us very well. My Uncle, Curt Riddle, was my salesman and he helped us a ton. Thank you Preson Superstore!
Darci Balog
Great Service from the minute I walked through the door until the time of purchase. Salesman are very knowledgeable about the vehicles and services. All were a great help getting me in my new vehicle.
Jeffrey A. Edmanson
Started out by bringing cars in for service and ended up buying one! Thanks for the good service and car buying experience! (sales consultant Curt Riddle)
Richard J. Martin
My buying experience was simple and straight to the point. No hassle, no pressure an all around great experience. (sales consultant Curt Riddle)
Kevin Crockett
Dear Mr. Preston,
Just a short note of gratitude for the superb service, attention and fairness we have received from you and everyone at your dealership, especially from Neal Shirk and Kevin McClure.
Neal has gone above and beyond to take care of our vehicle repairs as timely as possible and in the most cost effective ways, and Kevin made our last truck purchase as stream lined as possible.
It's a pleasure working with an organization of your caliber and we look forward to a long and lasting relationship.
The DiSanto Companies
They did great work with us from the time we walked in the door to the time we left with our new used 04 F150. (Sales consultant Curt Riddle)
Bart Sly
Very Very Happy with the deal we got. Outstanding salesman, JJ Moore. Also, M.J. was super nice and helpful in filing out the paper work.
We highly Recommend this dealership!
Ronald J. Taylor
JJ Was AWESOME! Plus, he served our country!
Jerri Schoening
Our first experience here was wonderful. Being able to sit down and discuss things and not being rushed. The staff was delightful and very knowledgeable of their work. It's not easy having to pick one vehicle and having someone with the patience to help us view a few was nice. Curt Riddle is a wonderful salesman and I would highly recommend anyone to come and deal with Curt and Mary Jane Judy!
Melissa Meadows
The dealer at Preston Superstore provided me with just the information I needed to make a vehicle purchase. They more than met my needs. With the well trained staff, it was a pleasure.
- Joe Stevenson